sg777net Privacy Policy: How We Handle Your information
When you open an account with sg777net, you share personal details with us — your name, contact information and payment method data from channels like Maya, Coins. ph and Bank Transfer. This policy explains exactly what we collect, why we collect it, how long we keep it, and what choices you have. Availability depends on local law and eligible regions.
Account data handled with care
Maya, Coins. ph, Bank Transfer context
Your rights clearly explained
Philippines-relevant policy
POLICY SCOPE DETAILS
What This Policy Covers and How It Applies
We collect information that is necessary to run your account and process transactions. This includes your registration details — name, email address, date of birth and contact number — along with transaction records generated when you use payment channels such as Maya, Coins. ph or Bank Transfer. We also collect device and session data automatically when you access the site, including browser type, IP address and pages visited. This data lets us verify your identity, process account activity and keep your session secure. We do not sell your personal data to third parties for their own marketing purposes. Where we share data with service partners — such as payment processors or identity verification services — it is only to the extent needed to complete a transaction or fulfil a legal obligation. Those partners are bound by their own data-handling commitments. Your account wallet activity, including deposits via Maya or Coins. ph and withdrawals through Bank Transfer, generates records that we retain in line with applicable financial record-keeping requirements. The retention period for these records depends on local legal requirements. If you have a question about a specific record, you can reach our support team through the contact paths listed further in this policy.
Maya
Transaction records from Maya deposits and withdrawals are retained as financial records under applicable requirements. You can view your own transaction history inside your account dashboard after login.
Coins. ph
When you use Coins. ph to fund your account, we receive only the data needed to confirm and post the transaction. We do not store your full Coins. ph credentials on our servers.
Bank Transfer
Bank Transfer records, including reference numbers and amounts, are logged in your account and kept in line with local financial record-keeping rules. Contact support if you need a copy of a specific transaction record.
INSIDE AND OUTSIDE
Where This Policy Applies and What It Does Not Cover
This policy applies to data we collect and process through sg777net directly — through your account, your sessions and your payment activity. It does not extend to third-party services you access through links on our platform, including external payment providers. Each of those services has its own data policy, and we encourage you to read them. Understanding the boundary helps you make informed choices about what you share and where.
Account Access
All data collected at login, during account creation and throughout your session falls within this policy. This includes the email address and phone number you use to access your account.
Transactions
Payment records created when you deposit or withdraw through verified channels such as Maya, Coins. ph or Bank Transfer are covered. We process this data solely to complete and record the transaction.
Site Content
Session data — pages you visit, game categories you open, and time spent on the site — is collected to improve your experience and keep your account secure. It is not used to build profiles for sale.
Third-Party Services
Payment processors, identity verification partners and any external links you follow from our site operate under their own privacy terms. This policy does not govern their data practices.
ACTIONS YOU CAN TAKE
Your Practical Rights Under This Policy
You have concrete actions available to you at any time. You can ask us to show you the personal data we hold on your account, and we will provide that in a readable format. If any detail is wrong — for example, a contact number or email address — you can correct it directly in your account settings or ask our support team to update it for you. If you believe data is being processed in a way you did not consent to, you can raise that question with us in writing and we will respond. You can also ask us to delete your account and associated personal data, subject to our legal obligation to retain financial and identity records for the period required by applicable rules. None of these requests require you to give a reason beyond identifying yourself as the account holder. We aim to acknowledge every request and reply within a reasonable period.
Review Your Records
Log in to your account and open the account settings page to see the personal details we hold. Transaction history is also visible in your account dashboard.
Correct Account Details
Update your email address, contact number or other profile fields directly in account settings. For fields you cannot edit yourself, contact our support team and we will apply the correction.
Raise a Data Question
If you have a concern about how a specific piece of your data is being used, send us a written request through the support channels below. We will respond to each query individually.
Request Account Deletion
You may request that we close your account and remove your personal data. Requests are processed subject to any retention requirements under applicable financial or legal rules.
REACH OUR TEAM
How to Contact Us About This Policy
If you have a question about this privacy policy, a request to access or correct your data, or a concern about how your information has been handled, you can reach us through the channels below. Please include your registered account email address so we can locate your records and respond accurately.
Email Support
Send your privacy request or data question to our support email. Include your account email and a clear description of what you are asking for.
Live Chat
Open the live chat panel from any page while logged in. Our support team can take your privacy query and escalate it if the matter needs account-level review.
Account Help Centre
The Help Centre inside your account dashboard lists common privacy and data questions with step-by-step instructions for correcting your details or submitting a formal request.
HOW WE PROTECT DATA
Data Handling, Cookies and Account Security Practices
We apply standard security measures to protect your account data, including encrypted connections when you access the site and when payment data is transmitted through channels like Maya or Coins. ph. Cookies are used on the site to keep your session active and to remember your preferences between visits. You can manage cookie settings through your browser; disabling certain cookies may affect how the site functions during your session. We do not use cookies to track your activity across other websites. Data is held for as long as your account is active and for the legally required period after closure. If you want to know what data we currently hold, the route is through your account settings or via our support team.
Encrypted Connections
Your account sessions and payment transmissions run over encrypted connections. This applies when you log in, when you submit personal details and when transactions are processed through verified payment channels.
Cookie Management
We use session and preference cookies. You can adjust or clear them through your browser settings at any time. The current cookie state for your session is managed entirely within your browser.
Data Retention
Personal and financial records are kept for the period required under applicable rules. When the retention period expires and your account is closed, data is removed from active systems in line with our internal deletion schedule.
Policy Updates
When this policy changes in a material way, we will post the updated version on this page and note the revision date. Continuing to use your account after a posted update means you have seen the revised terms.
COMMON POLICY QUESTIONS
Frequently Asked Questions About This Privacy Policy
These are the questions we hear most often about how your data is handled at sg777net. If your question is not answered here, reach out through the support channels listed above and we will respond with the specific detail you need.
What personal data does sg777net collect when I open an account?
We collect your name, email address, date of birth, contact number and the payment method details you provide during registration or when you make a transaction. Device and session data is also collected automatically to keep your account secure during each login.
Does sg777net share my data with other companies?
We share data only with service partners — such as payment processors for Maya, Coins. ph or Bank Transfer — to the extent needed to complete a transaction or meet a legal requirement. We do not sell your personal data to third parties for marketing.
How long does sg777net keep my personal information?
We hold your data for as long as your account remains open and for the legally required period after it closes. Financial and identity records have a minimum retention period set by applicable rules. After that period, data is removed from active systems.
Can I see what data sg777net holds about me?
Yes. Log in to your account and open the account settings page to view the personal details we hold. For a full data access request, contact our support team by email with your registered account address and we will compile the relevant records for you.
How do I correct a mistake in my account details?
Most profile fields can be updated directly in your account settings page after login. For fields you cannot edit yourself — such as name or date of birth — send a request to our support team and we will apply the correction after verifying your identity.
What happens to my data if I close my account?
When you request account closure, we stop using your data for active account purposes. Financial and identity records are retained for the legally required period and then removed. You can submit a deletion request through our support channels, and we will confirm what can be removed immediately and what must be retained.
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